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Managing Agents Property Manager

London, South East

£41,000 Full time, Permanent

Apply by Tuesday 6 February 2024

  • Category: Property Manager

  • Reference: 5329

  • Benefits: Flexible working with up to three days per week working from home, contributory pension scheme and other benefits of working for a large organisation

We are looking for an experience property manager who would like to make a difference to people lives. Managing over 79,000 homes, Southern Housing is dedicated to delivering excellent services and building new homes to grow our organisation. Our vision is to create communities where everyone has a safe home in a place where they are proud to live. We are big and we are local. Residents are at the heart of our services, and we use our size to influence positive change in the areas where we operate. Even though we are a Housing Association we manage 15k homes on long leases so you will join a specialist department dedicated to providing exceptional services to our homeowner residents. This role will be bridging the gap that can sometimes arise between block managers and housing associations on shared estates. You will be regularly liaising with block managers and agreeing our respective role eliminating any potential for confusing. Where needed you will be holding block manager to account for the services they provide or ensuring we our meeting our obligation to pay charges and honour our covenants. This is an exciting and different type of role which will broaden our horizons. Ideally you will be a member of the IRPM or already studying for membership which you will be supported with. You will have: 1. A good understanding of leasehold block management in the private sector and working with managing agents both directly employed and appointed by superior landlord. 2. An understanding or experience of legal aspects of leasehold law and regulations, including sections 20 and ideally practical experience of preparing and representing cases at First Tier Tribunal and court 3. Excellent understanding of service charge account information, ability to quickly check for accuracy and clearly explain to audiences of varying levels of knowledge and understanding. 4. Passion and commitment to the delivery of customer service excellence. 5. Good negotiation skills with the ability to influence, persuade and resolve conflict. 6. Ability to work effectively under pressure and to meet deadlines and targets. 7. Member of the IRPM or RICS or willingness to achieve membership. In addition to the permanent role we have a fixed term contract for 18 months with the possibility of going permanent.
Southern Housing

Southern Housing

We’re one of the largest housing providers in the UK with more than 78,000 homes across London, the South East, the Isle of Wight and the Midlands, giving over 167,000 people somewhere affordable to call their own. At Southern Housing we understand the difference safe, secure and affordable homes can make to people’s lives. Whether it's traditional social housing, shared ownership, affordable rent, private market rent, student accommodation, care or outright sales, we offer a range of services. Our vision is to create communities where everyone has a safe home in a place where they’re proud to live. We’re about more than bricks and mortar – we’re about building communities. With residents at the heart of our services we use our size to influence positive change in the areas where we operate. We invest heavily in community programmes, helping our residents with training, careers advice, financial and digital inclusion so they can develop their potential and live their best lives.