News

The ‘Building Trust: The Impact of Technology on Customer Service’ whitepaper centres around the customer, and how resident-focussed technology can deliver a better service.

Our newest white paper identifies the ways in which we use data, how our understanding of data & its potential is changing & how this is impacting the profession.

Our Tech Insights project brought property experts together to look in detail at one aspect of data use: the benefits and challenges of adoption of the UPRN by both government and stakeholders.

Earlier this year the IRPM published a series of Tech Insight white papers that looked at the different ways in which property managers are being impacted by innovations in technology.

IRPM White Paper - Consumer experience counts: how data is transforming the customer’s property journey.

This 3rd prop-tech white paper focuses on the challenges now being faced by residential property managers and the wider property sector, as they seek to harness the benefits of digital technology.

Like all UK industries, property is impacted by COVID-19 and the effect of the lockdown on the way it works.

At present, Covid-19 presents a huge challenge to the UK property industry but, despite the lockdown, we cannot ignore our sector’s other biggest issue – building safety.