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Making the Right Connections: the impact of technology on building management

26 May 2020

Like all UK industries, property is impacted by COVID-19 and the effect of the lockdown on the way it works. But despite this ‘new normal’, we cannot ignore our sector’s other key issues. The use of building technology is changing the way we live. In the last decade we have seen a revolution in technology; in particular the way in which data influences our daily lives. It is increasingly being used by stakeholders across the property sector to inform decision-making and digitise both information flow and transactional business.  

In response, today the Institute of Residential Property Management (IRPM) publishes the second part of its 2020 Tech Insight programme.  Making the right connections: the impact of technology on building management is a white paper highlighting the key issues raised by the impact of technology on the way our buildings are built and managed. From building management systems to resident portals and from repair reporting to the internet of things, there is a myriad of ways in which technology can be used to improve the pace and quality of service delivery.

The IRPM brought together a group of leading industry experts to discuss the impact of data and advances in building technology on the management of residential blocks. The white paper captures this conversation, highlighting the technological challenges for the sector and sets out next steps for the property management profession. 

As we continue our series of dedicated technology white papers, each will address in turn, the IRPM’s 4 Elements of property management professionalism – this being our second, with a focus on technical competence. 


The 4 Elements of property professionalism:

1.    Technical competence

2.    Safety

3.    Customer and consumer

4.    Ethics and behaviours


We hope you enjoy the second instalment of our white paper series and find it as thought-provoking as the first. The IRPM LinkedIn member forum is open for further discussion.

All white papers are available to view under the 'News' tab on the IRPM website.


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