Terms and Conditions


This is the website of The Institute of Residential Property Management Ltd also known as IRPM. Our Registered Office address is 20 Eversley Road, Bexhill-on-Sea, East Sussex, TN40 1HE, England.

This site features content relating to the law or legal matters. This information is not advice. Members of the Institute or others should not rely solely on this information, but should make their own inquiries before making any decisions and seek appropriate independent advice.

Our Privacy Policy is available here.


The content and design of the website pages are subject to copyright owned by IRPM. Please print pages for your personal use but no part of this website may be reproduced or transmitted for any other purpose.


A cookie is a small text file which is placed onto your device (e.g. computer, smartphone or other electronic device) when you use our website. We use cookies on our website. These help us recognise you and your device and store some information about your preferences or past actions.

For further information on cookies generally visit www.aboutcookies.org or www.allaboutcookies.org.


We would like to send you information about  products and services, competitions and special offers, which may be of interest to you. Where we have your consent or it is in our legitimate interests to do so, we may do this by post, email, telephone, text message (SMS) or automated call.

We will only ask whether you would like us to send you marketing messages when you tick the relevant boxes when you  complete our online order form for the first time.

If you have previously agreed to being contacted in this way, you can unsubscribe at any time by using the ‘unsubscribe’ link in emails or ‘STOP’ number in texts.


We hope that we can resolve any query or concern you raise about our use of your information.

The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority, in particular in the European Union (or European Economic Area) state where you work, normally live or where any alleged infringement of data protection laws occurred. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/ or telephone: 0303 123 1113.


Please contact us if you have any questions about the information we hold about you.

If you wish to contact us, please send an email to info@irpm.org.uk, write to IRPM, 71 Gloucester Place, London, W1U 8JW or call 020 3319 7575.