This website is operated by The Institute of Residential Property Management.
Contracts formed between The Institute of Residential Property Management and you as a result of using this site shall be governed in all respects by English law and you hereby submit to the non-exclusive jurisdiction of the English courts.
The Institute of residential property management limited
general terms and conditions
SECTION A - GENERAL TERMS
“Additional Charges” |
any expenses, taxes, duties or other charges levied by any Governmental or authority in respect of or by reason of the sale, delivery, export or import of the Deliverables, courier and messenger costs, archiving and any other additional charges payable by the Customer in addition to the Price; |
“Applicable Laws” |
all applicable laws, statutes, regulations and other similar instruments from time to time in force in the United Kingdom; |
“Authorised Representative” |
a director or employee of IRPM identified as such by IRPM in the Contract Details or otherwise in writing; |
“IRPM” |
The Institute of Residential Property Management Limited a company incorporated in England and Wales with company number 06207464 and registered address at 20 Eversely Road, Bexhill-On-Sea, East Sussex TN40 1HE; |
“IRPM Group” |
any Subsidiary or Holding Company of IRPM from time to time; |
“Commencement Date” |
the date on which the Contract comes into existence in accordance with Condition 2.5 of this Section A; |
“Confidential Information” |
without limitation, business, commercial, economic, financial, operational, technical, administrative, marketing, planning and staff information and data relating to the Supplying Party or its interests disclosed including any Intellectual Property Rights to the Receiving Party whether before, during or after the provision of the Deliverables, whether in written, oral, pictorial or any other form, and all information, data, know-how, trade secrets, formulae, processes, designs, photographs, drawings, specifications, software programs, samples or other material attributable to or deriving its existence from the provision of the Deliverables. “Supplying Party” and “Receiving Party” shall have the meanings ascribed in Condition 9 of this Section A; |
“Conditions” |
these General Terms and the Specific Terms stated to apply in the Contract Details; |
“Contract” |
any agreement for the supply of Deliverables from IRPM to the Customer in accordance with Condition 2.5 of this Section A; |
“Contract Details” |
the specific details of the Contract confirmed by IRPM in writing to the Customer prior to delivery of the Deliverables including any Proposal; |
“Control” |
in respect of the Customer, the acquisition of either: (a) the voting rights attaching to 25% or more of the voting shares in the Customer; or (b) the power to direct or cause the direction and management of the policies of the Customer in accordance with the acquirer’s wishes, whether as a result of the ownership of shares, control of the board of directors, contract or any powers conferred by the articles of association or other constitutional documents of the Customer; |
“Costs” |
all costs, (including but not limited to any legal fees (calculated on a full indemnity basis) and all other reasonable professional costs and expenses) suffered or incurred by IRPM (either directly or by a third party) including disbursements, VAT and other expenses; |
“Customer” |
the person which has accepted these Conditions as set out in the Contract Details; |
“Customer Equipment” |
any apparatus and equipment required by IRPM for the supply of the Deliverables, including the equipment detailed in the Contract Details; |
“Data Protection Legislation” |
the UK Data Protection Legislation and any other legislation relating to personal data and all other legislation and regulatory requirements in force from time to time which apply to a party relating to the use of personal data (including, without limitation, the privacy of electronic communications); and the guidance and codes of practice issued by the relevant data protection or supervisory authority and applicable to a party; |
“Deliverables” |
Goods, Services, Materials and all products developed by IRPM or its agents, contractors and employees as part of or in relation to the Services in any form, including, without limitation, training courses and materials, examination materials, accreditations, computer programs, data, reports and specifications (including drafts); |
“Delivery Location” |
the location for delivery (including an e-mail address or other online location or portal where e-delivery is agreed) of the Deliverables as set out in the Contract Details; |
“Dispute” |
has the meaning set out in Condition 13.1 of this Section A; |
“Dispute Notice” |
has the meaning set out in Condition 13.2 of this Section A; |
“Due Date” |
the due date for payment of the Supplier’s invoices, as set out in Condition 4.1 of this Section A; |
“Escalation to Mediation Date” |
has the meaning set out in Condition 13.2 of this Section A; |
“General Terms” |
means the general terms and conditions set out in this Section A; |
“Goods” |
all goods supplied by IRPM to the Customer pursuant to the Contract as detailed in the Contract Details; |
“Holding Company” |
has the meaning set out in Condition 1.9 of this Section A; |
“Implementation Services” |
means any activities and actions reasonably required, or which are set out in the Contract Details to be required, in order for IRPM to supply the Deliverables; |
“Input Materials” |
all Intellectual Property Rights, Materials, information and documents provided by the Customer, including computer programs, data, reports and specifications and any such requirements set out in the Contract Details; |
“Insolvent” |
a party is insolvent if: (a) it suspends, or threatens to suspend, payment of its debts or is unable to pay its debts as they fall due or admits inability to pay its debts or (being a company) is deemed unable to pay its debts within the meaning of section 123 of the Insolvency Act 1986; or (b) it commences negotiations with all or any class of its creditors with a view to rescheduling any of its debts, or makes a proposal for or enters into any compromise or arrangement with its creditors; or (c) a petition is filed, a notice is given, a resolution is passed, or an order is made, for or on connection with its winding up; or (d) an application is made to court, or an order is made, for the appointment of an administrator, or if a notice of intention to appoint an administrator is given or if an administrator is appointed over it; or (e) a floating charge holder over its assets has become entitled to appoint or has appointed, an administrative receiver; or (f) a person becomes entitled to appoint a receiver over its assets or a receiver is appointed over its assets; or (g) being an individual, it is the subject of a bankruptcy application or petition or order; or (h) a creditor or encumbrancer of it attaches or takes possession of, or a distress, execution, sequestration or enforcement, taking of control pursuant to schedule 12 of the Tribunals, Courts and Enforcement Act 2007 or other such process is levied or enforced on or sued against, the whole or any part of its assets and such attachment or process is not discharged within 10 Working Days; or (i) a person serves a notice of enforcement under paragraph 7 of schedule 12 of the Tribunals, Courts and Enforcement Act 2007; or (j) any event occurs, or proceeding is taken, in any jurisdiction to which it is subject that has an effect equivalent or similar to any of the events mentioned in paragraphs (a) to (i) above (inclusive); or (k) it suspends or ceases, or threatens to suspend or cease, to carry on all or a substantial part of its business; |
“Intellectual Property Rights” |
all patents, industrial designs, rights to inventions, utility models, copyright and related rights, trademarks, service marks, trade, business and domain names, rights in trade dress or get-up, rights in goodwill or to sue for passing off, unfair competition rights, rights in designs, rights in computer software, database right, topography rights, moral rights, rights in confidential information (including know-how and trade secrets) and any other intellectual property rights, in each case whether registered or unregistered and including all applications for and renewals or extensions of such rights, and all similar or equivalent rights or forms of protection in any part of the world and “Intellectual Property Right” means any one of the Intellectual Property Rights; |
“Invoice” |
any form of payment request provided by IRPM in writing; |
“Materials” |
all documents, videos, guides, training materials, e-learning courses, technology, concepts, ideas, data, programmes or software (including source and object codes), specifications, plans, drawings, schedules, minutes, schemes, formulae, designs, systems, processes, logos, marks, literature, styles, reports, designs, artwork, models, prototypes, photographs, films, sound recordings or any other documents, works or materials (in whatever form and on whatever media held) embodying information in any form; |
“Normal Working Hours” |
09:00 to 17:00 during Working Days; |
“Price” |
the price due from the Customer for the supply of the Deliverables as detailed in the Contract Details; |
“Proposal” |
any proposal, tender, estimate, scope of works or quotation submitted to the Customer by IRPM prior to the Contract being made, including but not limited to the proposal set out in the Contract Details; |
“Services” |
the services to be provided by IRPM to the Customer pursuant to the Contract and detailed in the Contract Details; |
“Specification” |
the description or specification of the Deliverables as set out in the Contract Details; |
“Specific Terms” |
the terms and conditions relevant to the Deliverables to be supplied by IRPM, as set out in Section B through to Section F; |
“Subsidiary” |
has the meaning set out in Condition 1.9 of this Section A; |
“Term” |
as set out in the Contract Details; |
“Territory” |
means the single geographical area set out in the Contract Details;
|
“UK Data Protection Legislation” |
all applicable data protection and privacy legislation in force from time to time in the UK including but not limited to the General Data Protection Regulation ((EU) 2016/679) as retained from European law; the Data Protection Act 2018; and the Privacy and Electronic Communications Regulations 2003 (SI 2003/2426) as amended; |
“Unpaid Amount” |
any sum due to IRPM under the Contract which has not been paid by the Customer to the Supplier by the Due Date; |
“VAT” |
value added tax or any equivalent tax chargeable in the UK or elsewhere; and |
“Working Day” |
any day from Monday to Friday other than a statutory holiday or public holiday in England. |
whichever is the earlier, at which point a “Contract” shall come into existence between IRPM and the Customer and such date shall be the “Commencement Date.” As from the Commencement Date, the Customer will be bound to pay the Price and any Additional Charges.
and shall submit details of such changes to the Customer within a reasonable period.
and subject to Condition 11.1 of this Section A, IRPM shall have no further liability to the Customer.
IMPORTANT LEGAL NOTICE
ATTENTION: These Terms of Use (together with our Privacy Notice and any other documents referred to within it) apply to the entire contents of this Site and to any correspondence by e-mail between us and you. Please read these terms carefully before using this Site.
Using this Site indicates that you accept these Terms of Use in full regardless of whether or not you choose to register with the Site. If you do not accept these terms, do not use this Site.
This notice is issued by The Institute of Residential Property Management Limited.
“Commercial Gain” |
includes, without limitation, using our Site as part of advertising which may result in revenue generation or personal gain, selling goods to a third party and copying, reproducing, distributing, publishing, transferring, licensing, selling, commercially exploiting or duplicating any element of our Site whatsoever; |
“Site” |
|
“we” “us” or “our” |
The Institute of Residential Property Management Limited, a company registered in England and Wales with company number 06207464 whose registered office is at 20 Eversely Road, Bexhill-On-Sea, East Sussex, TN40 1HE and who may be contacted at info@irpm.org.uk; |
“Virus” |
any thing or device (including any software, code, file or programme) which may: prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any programme or data, including the reliability of any programme or data (whether by re-arranging, altering or erasing the programme or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices; and |
“you” “your” |
an individual company or firm accessing our Site. |
The Site is operated by:
The Institute of Residential Property Management Limited whose registered office is at 20 Eversely Road, Bexhill-On-Sea, East Sussex, TN40 1HE
Registered Company Number: 06207464
VAT Number: 333696481
Please click here to download the website terms of use in pdf format.
Privacy Policy
THE INSTITUTE OF RESIDENTIAL PROPERTY MANAGEMENT LIMITED:
The Institute of Residential Property Management Limited recognises that data protection is the cornerstone of its operations and is committed to processing information about individuals in ways that comply with its obligations under the General Data Protection Regulation (as retained from the EU law version)(“GDPR”) and the Data Protection Act 2018 (“DPA”).
As a membership organisation, it is necessary for us to process information relating to individuals, including our individual members. Whenever we process the personal data of individuals, we will ensure that we are clear with those individuals about what we do (or may do) with their information.
This privacy policy explains what personal data (or “information”) we hold about individuals and contains important information on who we are, how and why we collect, store, use and share personal information, individuals’ rights in relation to their personal information and on how to contact us and supervisory authorities in the event you have a complaint.
It is important that you read this privacy policy together with any other privacy policy or fair processing policy which we may provide on specific occasions when we are collecting or processing personal information about you so that you are fully aware of how and why we are using your personal information. This privacy policy supplements other notices and privacy policies and is not intended to override them.
Who we are
The Institute of Residential Property Management Limited collects, uses and is responsible for certain personal information about individuals. When we do so we are regulated under the General Data Protection Regulation (as retained from the EU law version) and the Data Protection Act 2018 and we are responsible as the ‘controller’ of that personal information for the purposes of those laws.
In this privacy policy, references to “we” or “us” mean The Institute of Residential Property Management Limited.
We are a company registered in England and Wales with company number 6207464 and the registered address 20 Eversley Road, Bexhill-on-Sea, East Sussex TN40 1HE.
We have a compliance officer who is responsible for overseeing questions in relation to this privacy policy. If you have any questions about this privacy policy, including any requests to exercise Your rights, please contact the compliance officer using the details set out below.
Contacting our compliance officer
If you have any questions about this privacy policy or our privacy practices, please contact our compliance officer in the following ways:
You have the right to make a complaint at any time (please see How to complain) to the Information Commissioner’s Office (“ICO”), the UK supervisory authority for data protection issues. We would however appreciate the chance to deal with your concerns before you approach the ICO so please contact us in the first instance.
DATA PROTECTION PRINCIPLES
We will comply with the data protection principles set down by the GDPR when gathering and using personal information.
The personal information we collect and use
In the performance of our role, we collect and process information relating to individuals.
The information we collect (and how we handle that information) differs depending on who the individual is, and why we are collecting their information.
Our services and website(s) are not intended for children and we do not knowingly collect any personal information relating to children.
THE PERSONAL INFORMATION WE COLLECT AND USE RELATING TO OUR MEMBERS
The IRPM will collect and use personal information relating to its members. Members in this context includes all levels of hierarchy of membership, and those undertaking professional qualification via our training programmes and apprenticeships. It also includes any applicants for membership and/or training and apprenticeships.
Our collection and use of this information is necessary for us to meet our key objectives, which include:
The information we collect
We may collect the following types of information:
In limited circumstances, we may collect limited special category data including details about your race or ethnicity, religion and health. We will only collect this information where you choose to provide it to us, and it will be used only to ensure we are able to make appropriate adjustments for you at events, courses or examinations that you may wish to attend and in an anonymised form as part of our use of aggregated data (please see below for further information).
In addition to receiving information directly from our members, from time to time we also receive information about our members from third parties, for example their employers.
How we collect it
We use different methods to collect information from and about you, including through:
Why we collect it
The collection of this information is required from our members so that we can:
Who we share it with
From time to time, we may share your personal information with the following categories of recipients:
Some of those third party recipients may be based outside the United Kingdom — for further information including on how we safeguard your personal data when this occurs, see ‘Transfer of your information out of the UK’.
We will share personal information with law enforcement or other authorities if required by applicable law.
We will not share your personal information with any other third party.
Where your personal information may be held
Information may be held at our offices, and third party agencies, service providers, representatives and agents as described above.
We have security measures in place to seek to ensure that there is appropriate security for information we hold.
How long your personal information will be kept
We will retain your personal information for no longer than is reasonably necessary for the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Details of retention periods for different aspects of your personal data are available on request from us by contacting us.
Our lawful basis
We will only use your personal information when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
THE PERSONAL INFORMATION WE COLLECT AND USE RELATING TO ATTENDEES AT OUR EVENTS AND PARTICIPANTS IN EXAMINATIONS OR COURSES
The IRPM will collect personal information from individuals who attend IRPM hosted events, including our annual seminar and regional roadshows.
The information we collect
We may collect the following types of information:
In limited circumstances, we may collect limited special category data including details about your race or ethnicity, religion and health. We will only collect this information where you choose to provide it to us, and it will be used only to ensure we are able to make appropriate adjustments for you at events, courses or examinations that you may wish to attend and in an anonymised form as part of our use of aggregated data (please see below for further information).
How we collect it
We use different methods to collect information from and about you, including through:
Why we collect it
The collection of this information is required so that we can host the events, courses and examinations, and it helps us to:
We also collect personal information about individuals from their company directly.
Who we share it with
From time to time, the IRPM may share your personal information with the following categories of recipients:
Some of those third party recipients may be based outside the United Kingdom — for further information including on how we safeguard your personal data when this occurs, see ‘Transfer of your information out of the UK.
We will share personal information with law enforcement or other authorities if required by applicable law.
We will not share your personal information with any other third party.
Where your personal information may be held
Information may be held at our offices, and third party agencies, service providers, representatives and agents as described above.
We have security measures in place to seek to ensure that there is appropriate security for information we hold.
How long your personal information will be kept
We will retain your personal information for no longer than is reasonably necessary for the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Details of retention periods for different aspects of your personal data are available on request from us by contacting us.
Our lawful basis
We will only use your personal information when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
It is necessary for us to process the personal information so that we can host those events. Our processing activities are a targeted and proportionate way of achieving this. Attendees reasonably expect that we will process their personal information in this manner.
THE PERSONAL INFORMATION WE COLLECT AND USE RELATING TO THIRD PARTIES
The IRPM will collect personal information from third parties, including members of the general public who contact us.
The information we collect
We may collect the following types of information:
How we collect it
We use different methods to collect information from and about you, including through:
Why we collect it
The collection of this information helps us to:
Who we share it with
From time to time, we may share your personal information with the following categories of recipients:
We will share personal information with law enforcement or other authorities if required by applicable law.
We will not share your personal information with any other third party.
Where your personal information may be held
Information may be held at our offices, and third party agencies, service providers, representatives and agents as described above.
We have security measures in place to seek to ensure that there is appropriate security for information we hold.
How long your personal information will be kept
We will retain your personal information for no longer than is reasonably necessary for the purposes we collected it for, including for the purposes of satisfying any legal, regulatory, tax, accounting or reporting requirements.
To determine the appropriate retention period for personal data, we consider the amount, nature and sensitivity of the personal information, the potential risk of harm from unauthorised use or disclosure of your personal information, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal, regulatory, tax, accounting or other requirements.
Details of retention periods for different aspects of your personal data are available on request from us by contacting us.
Our lawful basis
We will only use your personal information when the law allows us to. Most commonly, we will use your personal data in the following circumstances:
It is necessary for us to process the personal information we have described so that we can perform our role as a member organisation. Our processing activities are a targeted and proportionate way of achieving this.
FURTHER INFORMATION ABOUT HOW WE MAY USE YOUR PERSONAL INFORMATION
Direct marketing
We strive to provide you with choices regarding certain uses of your personal information, particularly around marketing and advertising.
We may use your information to form a view on what we think you may want or need, or what may be of interest to you. This is how we decide which products, services and offers may be relevant for you.
You will receive marketing communications from us if:
We will obtain your express opt-in consent before we share your personal data with any third party for marketing purposes.
You can ask us or third parties to stop sending you marketing messages at any time by following the opt-out links on any marketing message sent to you or by contacting us at data@irpm.org.uk at any time.
Where you opt out of receiving marketing messages, this will not apply to information provided to us as a result of a purchase of products or services, membership or other transactions.
If you fail to provide information
Where we need to collect information by law, or under the terms of a contract we have with you, and you fail to provide that information when requested, we may not be able to perform the contract we have or are trying to enter into with you (for example, to provide you with goods or services). In this case, we may have to cancel a product or service you have with us but we will notify you if this is the case at the time.
Aggregated information
We also collect, use and share aggregated data such as statistical or demographic data for any purpose. Aggregated data could be derived from your personal information but is not considered personal information in law as this data will not directly or indirectly reveal your identity. For example, we may aggregate your personal information to calculate the percentage of users accessing a specific website feature. However, if we combine or connect personal information so that it can directly or indirectly identify you, we treat the combined information as personal data which will be used in accordance with this privacy policy.
Links to third party websites
Our website(s) may include links to third-party websites, plug-ins and applications. Clicking on those links or enabling those connections may allow third parties to collect or share data about you. We do not control these third-party websites and are not responsible for any privacy statements on such. When you leave our website(s), we encourage you to read the privacy policy of every website you visit.
Transfer of your information out of the UK
We may transfer your personal information to the following locations outside the UK:
The IRPM is satisfied that any transfer of your personal data to platforms outside of the UK has adequate levels of data protection for your personal data, through one of the following safeguards:
Please contact us if you want further information on the specific mechanism used by us when transferring your personal data out of the UK.
Your rights
Under the GDPR and DPA you have a number of important rights free of charge.
In summary, those include rights to:
For further information on each of those rights, including the circumstances in which they apply, see the Guidance from the UK Information Commissioner’s Office (ICO) on individuals rights under the General Data Protection Regulation.
If you have any questions about this privacy policy, including a request to exercise any of your rights, please:
We try to respond to all legitimate requests within one month. Occasionally, it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated.
Keeping your personal information secure
We have appropriate security measures in place to prevent personal information from being accidentally lost, or used or accessed in an unauthorised way. We limit access to your personal information to those who have a genuine business need to know it. Those processing your information will do so only in an authorised manner and are subject to a duty of confidentiality.
We also have procedures in place to deal with any suspected data security breach. We will notify you and any applicable regulator of a suspected data security breach where we are legally required to do so.
How to complain
We hope that we can resolve any query or concern you raise about our use of your information.
The General Data Protection Regulation also gives you right to lodge a complaint with a supervisory authority. The supervisory authority in the UK is the Information Commissioner who may be contacted at https://ico.org.uk/concerns/or telephone: 0303 123 1113.
Changes to this privacy notice
This privacy notice was first published on 25 May 2018 and last updated on 22nd March 2021.
We may change this privacy notice from time to time, and when we do we will inform you.
Our Site (www.irpm.org.uk) uses cookies to distinguish you from other users of our Site. This helps us to provide you with a good experience when you browse our Site and also allows us to improve our site. (By continuing to browse the Site, you are agreeing to our use of cookies.)
A cookie is a small file of letters and numbers that we store on your browser or the hard drive of your computer if you agree. Many Sites do this whenever a visitor visits their Site in order to track traffic flows. Cookies in themselves do not identify the individual user, just the computer used.
When you enter our Site for the first time and where we wish to issue your computer with a cookie, you will be asked to consent to such use. If you wish to reject our cookie, you can decline our request, in which case you may not be able to use the Site or some parts of it. Additionally, you can configure your browser to do so, or you can ask your internet browser to alert you when a cookie is being set up.
We may use the following types of cookies:
You can find more information about the individual cookies we use and the purposes for which we use them in the table below:
Cookie Name |
Purpose |
yourAuthCookie |
This cookie is necessary for the functioning of the website and is used for authentication purposes when accessing certain parts of the website. |
_RequestVerificationToken |
This cookie is necessary for the functioning of the website and is used for authentication purposes when accessing certain parts of the website.. |
AllowCookies |
This cookie is necessary for the functioning of the website. |
ASP.NET_SessionId |
This cookie is necessary for the functioning of the website. |
Some cookies are used whilst you are on our website and last the duration of the session. Others will remain until you clear them from your browser.
Third party cookies
Please note that the following third parties may also use cookies over which we have no control and for which we cannot accept any responsibility. These named third parties may include, for example, advertising networks and providers of external services like web traffic analysis services. These cookies are likely to be analytical/performance cookies or targeting cookies:
To deactivate the use of third party advertising cookies, you may visit our cookies management page.
Blocking Cookies
You are able to block cookies by activating the setting on your browser that allows you to refuse the setting of all or some cookies. However, if you use your browser settings to block all cookies (including essential cookies) you may not be able to access all or parts of our Site.
Information on how to block cookies can usually be found within the “Help” feature of your browser. Information can also be found on the main browser Sites.
Please click here to download our Cookies Policy.
SECTION B – MEMBERSHIP
SPECIFIC TERMS
“Application Fee” |
the fee payable to IRPM in connection with any application to become a member as set out in the Contract Details; |
“Articles” |
the articles of association for IRPM as amended and updated by IRPM from time to time and the current version of which is published at www.irpm.org.uk/articles-of-association or notified to the Individual in writing from time to time; |
“Affiliate Member” |
a person who is granted affiliate membership of IRPM; |
“Board of Directors” |
the officers of IRPM appointed in accordance with the Articles; |
“Code of Conduct” |
the IRPM code of conduct as amended and updated by IRPM from time to time and the current version of which is published on the IRPM website at www.irpm.org.uk/about-irpm/conduct-ethics-rules-dei/; |
“Enhanced Member” |
a person who is granted associate membership, full membership or fellow status in accordance with the criteria set by IRPM and amended and updated from time to time and the current version of which is available at www.irpm.org.uk/membership/; |
“Individual” |
any person who is granted membership of IRPM in accordance with the Membership Criteria, including but not limited to any Affiliate Member or Enhanced Member; |
“IRPM Usage Guide” |
the guidelines issued by IRPM on the use of any logo, post-nominal or other identifier which an Individual is permitted to use by IRPM, as amended and updated by IRPM from time to time and the current version of which is published here or notified to the Individual in writing from time to time; |
“Membership Criteria” |
the criteria set by the Board of Directors for membership of IRPM, including becoming an Enhanced Member, as amended and updated by IRPM from time to time and the current version of which is published at www.irpm.org.uk/membership/ ; |
“Misconduct Procedure” |
the procedure for governing any misconduct of an Individual as amended and updated by IRPM from time to time and the current version of which is published at; |
“Qualifying Professional Development” |
training and professional development which IRPM determines to demonstrate an Individual’s ongoing expertise and experience; |
“Renewal Period” |
the period during which an Individual can renew their membership by paying the Subscription Fee as notified to Individuals by IRPM from time to time; |
“Subscription Fee” |
the annual fee payable to IRPM in respect of an Individual as set out in the Contract Details and as notified to each Individual by IRPM from time to time.
|
the Individual acknowledges and agrees that IRPM shall be entitled to deal with such under the Misconduct Procedure.
SECTION D – EVENTS
SPECIFIC TERMS
“Attendance Criteria” |
any criteria or requirements which Delegates must meet in order to attend the Event, as notified to the Customer by IRPM in writing from time to time; |
“Delegate”
|
the individual who is to attend the Event, as detailed in the Contract Details, or (where the Customer and the delegate are different) such replacement as the Customer may notify to IRPM in writing; |
“Event” |
the event or events which forms the Deliverables as set out in the Contract Details; |
“Event Date" |
the date or dates of the Event as set out in the Contract Details; |
“Venue” |
the venue where the Event will take place as set out in the Contract Details. |
provided that in no circumstances shall any refund be payable if the Customer cancels the booking less than 10 Working Days prior to the Event.
SECTION F – COURSES AND EXAMINATIONS
SPECIFIC TERMS
“Attendance Criteria” |
any criteria or requirements which Delegates must meet in order to attend the Event, as notified to the Customer by IRPM in writing from time to time; |
“Course” |
the training course or courses which forms the Deliverables as set out in the Contract Details |
“Delegate”
|
the individual who is to attend the Event, as detailed in the Contract Details, or, where permitted by IRPM in accordance with Condition 4.2 of this Section F, such replacement as the Customer may notify to IRPM in writing; |
“Event” |
the Course or Exam which forms the Deliverables as set out in the Contract Details; |
“Exam” |
the examination or accreditation which forms the Deliverables as set out in the Contract Details; |
“Examiner” |
an individual engaged by IRPM to mark or assess any Exam undertaken by the Delegate; |
“Exam Rules” |
any specific rules, regulations or requirements notified to a Delegate by IRPM in relation to their taking of an Exam; |
“Event Date” |
the date or dates of the Event as set out in the Contract Details; |
“Improvement” |
has the meaning set out in Condition 8.1 of this Section F; |
“Invigilator” |
an individual engaged by IRPM to invigilate or monitor any Exam; |
“Portal” |
the website, web-based portal or other electronic or digital means by which the Course or Exam is delivered as set out in the Contract Details; |
“Tutor” |
an individual engaged by IRPM to deliver any training forming part of the Course; |
“Venue” |
the venue where the Event will take place as set out in the Contract Details, including but not limited to the Portal; |
“Virus” |
any thing or device (including any software, code, file or programme) which may: prevent, impair or otherwise adversely affect the operation of any computer software, hardware or network, any telecommunications service, equipment or network or any other service or device; prevent, impair or otherwise adversely affect access to or the operation of any programme or data, including the reliability of any programme or data (whether by re-arranging, altering or erasing the programme or data in whole or part or otherwise); or adversely affect the user experience, including worms, trojan horses, viruses and other similar things or devices; and |
“Vulnerability” |
a weakness in the computational logic (for example, code) found in software and hardware components that when exploited, results in a negative impact to the confidentiality, integrity, or availability. |
and the Customer, and where the Customer is not the Delegate, the Delegate, agree that IRPM shall not be obliged to provide any refund of the Price (or any part thereof) or allow any resit of the Exam.
and IRPM reserves the right, without liability or prejudice to its other rights to the Customer, to disable the Customer's, or any Delegate’s, access to any material that breaches the provisions of this Condition 7.4 of this Section F.
provided that in no circumstances shall any refund be payable if the Customer cancels the booking less than 10 Working Days prior to the Event or if the Customer or Delegate accesses the Course or Exam where it is provided through the Portal or any other electronic means.
SECTION E – JOB ADVERTISEMENTS
SPECIFIC TERMS
“Advertisement”
|
an advertisement to be hosted on the Jobs Portal on behalf of the Customer which forms the Deliverables as set out in the Contract Details; |
“Applicant” |
any individual who applies for a job with the Customer through the Advertisement, whether or not they are subsequently employed by the Customer; |
“Jobs Portal” |
the portal for job advertisements hosted by IRPM at www.irpm.org.uk/jobs; |
and that such shall not be considered a breach of warranty.
and such shall be the extent of IRPM’s liability in respect of such warranty claim.
SECTION C – SPONSORSHIP
SPECIFIC TERMS
“Branding Guidelines” |
the usage guidelines which apply to the Customer’s use of IRPM Branding, as set out at www.irpm.org.uk/terms-and-conditions/irpm-logo-designations/ as updated from time to time; |
“Event” |
the event or events set out in the Contract Details; |
“Event End Date” |
the last day of each individual Event sponsored by the Customer; |
“IRPM Branding” |
the Intellectual Property Rights of IRPM which the Customer is permitted to use as part of the Sponsorship Rights, including any Intellectual Property Rights relating specifically to the Event; |
“Sponsor Branding” |
the Intellectual Property Rights of the Customer to be used in the advertisement of the Customer’s products and services at the Event, including but not limited to any trade marks of the Customer; |
“Sponsor Materials” |
any materials incorporating the Sponsor Branding which the Customer is entitled to distribute in accordance with the Sponsorship Rights; |
“Sponsorship Rights” |
the advertising and promotional and other rights and opportunities granted to the Sponsor by IRPM which forms the Deliverables as set out in the Contract Details; |
“Third Party Sponsor” |
any other sponsor of the Event; |
“Venue” |
the venue where the Event will take place as set out in the Contract Details. |
Associates (AIRPM), Members (MIRPM) and Fellows (FIRPM) of the IRPM are entitled to use the designations appropriate to their current membership level. Affiliates have no designation.
Members are granted permission to display, against their own name, a designation of IRPM membership according to their experience and qualification. It is an indication of their professional standing with the IRPM and shall not be used to obtain personal gain, nor to promote the products or services of their company or business. The designatory letters used by a member must never be used in conjunction with the member’s business other than against their individual name on any e-mails or printed material eg. business cards and letterhead.
A member shall not be entitled to exercise any of the rights or privileges of membership including the use of designatory letters until all monies due from him to the Institute upon becoming a member and each renewal have been paid in full.
A member who ceases to be a member for whatever reason including non-payment of monies due to the Institute, shall not hold himself out to be a member of the IRPM in any way including by the use of designatory letters. Any unauthorised use of designatory letters must cease immediately upon written notice from the CEO or Board of Directors of IRPM and the Institute may take such action, including legal proceedings, against a Member (or relevant Firm) as it deems to be necessary.
Companies who have a Member (MIRPM) or Fellow (FIRPM) in senior management are able to apply for a licence (free of charge) to display a specially modified IRPM logo on company letterhead and advertising medium.
Please click here to view the conditions and complete the agreement required for use of the Modified Members logo.